After-sales Service

After receiving the user's service request, it will judge the user's fault and analyze the problem, and assist in solving the problem. When the telephone support service cannot solve the problem of equipment failure, or at the same time as the telephone technical support, the remote support service is implemented as needed and after obtaining the consent of the user. In the process of remote technical support, through the network, remote fault diagnosis is carried out on the faulty equipment, and a solution to the problem is proposed.